Privacy policy
Last updated: 22 August 2026
PHILMAN is operated by NOVAPRIME LLC (“PHILMAN”, “we”, “us” or “our”). This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit philmanwear.com, place an order, contact us or otherwise use our services. Our store is hosted by Shopify, which processes information needed to provide the storefront and checkout.
Information we collect
Depending on how you use our services, we may collect your name, billing and delivery address, email address, telephone number, order and transaction details, product preferences, account information, messages you send us, device and browser information, IP address, and information about how you interact with our website. Payment details are processed by Shopify and the payment provider you choose; PHILMAN does not store full card numbers.
How we use information
We use personal information to process and deliver orders, take payment, provide tracking and customer service, handle returns and refunds, prevent fraud, secure and improve our website, keep business and tax records, comply with legal obligations, and send marketing communications where permitted. You may unsubscribe from marketing emails at any time.
Legal bases
Where UK data-protection law applies, we process information because it is necessary to perform a contract with you, comply with a legal obligation, pursue legitimate interests such as fraud prevention and service improvement, or because you have given consent. Where we rely on consent, you may withdraw it at any time.
How we disclose information
We may disclose information to Shopify; payment providers; delivery carriers; fulfilment and warehouse partners; cloud, analytics, security and customer-service providers; professional advisers; and public authorities where legally required. We disclose only what is reasonably necessary for the relevant service. We do not sell personal information for money.
International transfers
Some service providers and fulfilment partners may process information outside the United Kingdom. Where required, we rely on recognised safeguards such as adequacy regulations or approved contractual protections.
Cookies and analytics
We and Shopify use cookies and similar technologies to operate the website, remember preferences, understand site performance, prevent fraud and, where permitted, measure or personalise marketing. Available choices are shown through our cookie and privacy controls.
Retention and security
We retain personal information only for as long as reasonably necessary for orders, customer support, accounting, fraud prevention, disputes and legal obligations. We use reasonable administrative, technical and organisational safeguards, but no method of internet transmission or storage is completely secure.
Your rights
Depending on applicable law, you may ask for access to, correction of, deletion of or a portable copy of your personal information; object to or restrict certain processing; withdraw consent; or complain to a data-protection authority. We may need to verify your identity before completing a request. UK customers may also contact the Information Commissioner’s Office.
Children
Our services are not directed to children who are legally unable to enter a purchase contract. We do not knowingly collect personal information from children without appropriate involvement of a parent or guardian.
Third-party links
Our website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for content or practices outside our services.
Changes to this policy
We may update this policy to reflect changes to our practices, technology or legal obligations. The updated date will be shown at the top of this page.
Contact
For privacy questions or to exercise your rights, contact:
NOVAPRIME LLC
5830 E 2nd St, STE 7000 #31244
Casper, WY 82609
United States
Email: support@philmanwear.com
Phone: +1 650 912 5185
Support hours: Monday–Friday, 9:00 AM–5:00 PM UK Time
For applicable data-protection laws, NOVAPRIME LLC is the controller of personal information collected directly through PHILMAN. Shopify may also act as an independent controller for information it processes for its own purposes; more information is available in Shopify’s consumer privacy policy.